Unfortunately we don't have a perfect process for determining whether or not a match "counts" or not. The Dota API does not supply enough information or a concrete process for making this determination. We have developed an in-house algorithm that has over 99% accuracy, but it cannot be sure in all situations.
If and when Valve adds support to the API that allows us to determine whether a match counted, and if each player received a win, loss or abandon, we will retroactively fix all matches and recalculate records. Please do not contact support regarding this issue, we are powerless to fix this.
thats bad, i consider my dotabuff data more important than my dota ingame profile, wins or whatever haha
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happened twice to me today, this last one sniper left game before he killed any creep was lvl1 match was no stats recorded and i got lost in dotabuff