General Discussion

General Discussion[FOR STAFF] Dotabuff errors

[FOR STAFF] Dotabuff errors in General Discussion
swoleytrinity

    Recently I have been getting a lot of unloaded content.

    Sometimes it doesn't load altogether.

    Network log from Chrome tells me something is up but refreshing seems to rid me of it.

    GET requests from dotabuff.net/assets seem to be causing massive latency issues or just failure to load.

    Hassan

      stop breaking dotabuff Havoc

      Hopeless

        Happens when you reload too often.

        Camcorder

          Thanks for letting us know. A few questions to help track down the issue...

          When did you first start having these problems?
          Where do you live?
          Do you use a VPN or have any other "weird" network setup?
          Do you use your ISP's DNS servers or do you use something like Google DNS?
          If you "ping www.dotabuff.com" what IP address do you see?

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          Welt aus Eis

            I'm having some issues like this today, I thought it was the DB servers

            Camcorder

              @lol if you could answer the questions above that would be great and help us with a fix. Thanks!

              Welt aus Eis

                When did you first start having these problems? Today
                Where do you live? Rio de Janeiro - Brazil
                Do you use a VPN or have any other "weird" network setup? No
                Do you use your ISP's DNS servers or do you use something like Google DNS? Google DNS as far as I know
                If you "ping www.dotabuff.com" what IP address do you see? 199.27.76.192

                swoleytrinity

                  Last two days.
                  London, UK
                  Work VPN, and normal setup at home.
                  ISP DNS
                  209.99.55.227

                  It might be related to chrome, getting ERR_INCOMPLETE_CHUNKED_ENCODING

                  Hopeless

                    When did you first start having these problems? Today
                    Where do you live? New York
                    Do you use a VPN or have any other "weird" network setup? No
                    Do you use your ISP's DNS servers or do you use something like Google DNS? Probably my ISP
                    If you "ping www.dotabuff.com" what IP address do you see? 209.99.55.227

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                    nlnj_a

                      When did you first start having these problems? Today (maybe yesterday)
                      Where do you live? US East
                      Do you use a VPN or have any other "weird" network setup? Normal stuff
                      Do you use your ISP's DNS servers or do you use something like Google DNS? Mine?
                      If you "ping www.dotabuff.com" what IP address do you see? Idk :/

                      Trodlabundin

                        When did you first start having these problems?
                        -Yesterday

                        Where do you live?
                        -Norway

                        Do you use a VPN or have any other "weird" network setup?
                        -No

                        Do you use your ISP's DNS servers or do you use something like Google DNS?
                        -ISP's

                        If you "ping www.dotabuff.com" what IP address do you see?
                        -185.31.17.192

                        Camcorder

                          I've just deployed some changes based on your feedback. Still experiencing issues or seem better now?

                          Trodlabundin

                            I experience very long load-times when going between pages on threads and switching between:
                            Players/Blog/Forums, etc.

                            (Only on dotabuff, not on reddit, youtube etc.. I don't have high ping is what I'm trying to say!)

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                            Camcorder

                              Load times will be abnormally high for the next ~ 30 minutes, sorry about that.

                              I'm most concerned with if people are experiencing issues where pages don't load, or only load partially.

                              Trodlabundin

                                It haven't happened too often.

                                Been like 4 times the last two days, and it fixes easily by just refreshing the page instantly.

                                nlnj_a

                                  Seems to be fine now.
                                  It was taking forever to load if it even loaded before.

                                  Loads normally now, thanks~

                                  We just released an updated hero and facet statistics page featuring more data and advanced filters. Oh, and it supports Turbo!